Non-Medical Home Care for Health Plans & Systems
Are you a healthcare company seeking to improve health outcomes and reduce healthcare costs?
Are you a healthcare company seeking to improve health outcomes and reduce healthcare costs?
HEDIS
STAR
IMPROVEMENTS PROGRAMS
HEDIS or Star problems? Overcome poor scores and improve your bottom line with our medical intervention reduction programs: readmission reduction, medication adherence & compliance, chronic care management, and mental health improvement.
Why leverage tech-enabled non-medical home care?
Healthcare organizations are increasingly turning to tech-enabled non-medical home care to solve some of their most difficult challenges: improving health outcomes, delighting seniors and people with functional limitations, and lowering care costs. CareLinx does this and more, delivering ROIs that can exceed 50 percent.
Caregiver services
CareLinx, a nationwide network of over 300,000 tech-enabled non-medical caregivers, helps chronically ill people live happier, healthier lives with fewer medical interventions by addressing seniors’ activities of daily living and social determinants of health.
Network advantages
- Offer prices that are up to 25% less than standard agencies
- Retain top caregivers with wages up to 25% higher than the competition
- Deliver better service to your members via a tech- and data-enabled workforce
- Scale up in regions where you’d like additional caregiver support
- Tender one service level agreement across states and nationwide
- Deliver best-in-class customer satisfaction: NPS of 60+ versus home-care industry NPS of 5.6.
CareLinx: an extension of your care team
To preserve the health and wellness of at-risk seniors and the bottom lines of healthcare organizations, CareLinx helps you develop and implement ideal home-care management processes that use cost-effective home care as an extension of your care team. These workflows include identifying members who are eligible for home care, making members aware of the home-care services, matching members with caregivers, and onboarding caregivers in members’ homes.
CareLinx caregivers work in member homes off of our proprietary smartphone app to check in with geo-visit verification, fill out digital care plans customizable by disease state, complete home-visit checklists, communicate with stakeholders, and upload & sync data to the CareLinx Population Dashboard.
This real-time data provides actionable insights and unprecedented intervention opportunities for you and your care teams. Daily updates and alerts can help you catch potential problems before they escalate, intervene, prevent unnecessary utilization, lower care costs, improve member outcomes, and build loyalty with the members and families in your care. You’re also able to assign tasks to a CareLinx caregiver, view data at individual-member or population levels, and seamlessly coordinate care with the care-team stakeholders and skilled providers of your choice.
Our data platforms and systems are turnkey and flexible too: HITRUST and SOC 2 certified, and HIPAA compliant.
Program options
| CareLinx Programs | Healthcare Company’s Primary Goal(s) | Typical Eligibility |
|---|---|---|
| Supplemental Benefit | Marketplace competitiveness. Reduced costs. Improved member outcomes. | Functional limitation or decline. |
| Chronic Care Management | Reduced costs. Improved member outcomes. | Chronic super utilizers. |
| Transition Management | Avoided readmissions. Reduced costs. Improved member outcomes. | Post-acute care event. |
| Value-Added Item or Service (VAIS) | Marketplace competitiveness. Inform and assist in designing supplemental benefits. | None. Open to all members. |
| HEDIS-Star | Improve star scores: readmissions, medication adherence, chronic conditions, and mental health. | Star scores below 3.5. |
