Tech-Enabled Non-Medical Home Care for Health Plans and Systems

Are you a healthcare company seeking to improve health outcomes and reduce healthcare costs?

Call us at 1-855-999-1806

M–F 9am–5pm PST or let us contact you!

Are you a healthcare company seeking to improve health outcomes and reduce healthcare costs?

Call us at 1-855-999-1806

M–F 9am–5pm PST or let us contact you!

HEDIS

STAR

IMPROVEMENTS PROGRAMS

HEDIS or Star problems? Overcome poor scores and improve your bottom line with our medical intervention reduction programs: readmission reduction, medication adherence & compliance, chronic care management, and mental health improvement.

Why leverage tech-enabled non-medical home care?

Healthcare organizations are increasingly turning to tech-enabled non-medical home care to solve some of their most difficult challenges: improving health outcomes, delighting seniors and people with functional limitations, and lowering care costs. CareLinx does this and more, delivering ROIs that can exceed 50 percent.

Caregiver services

CareLinx, a nationwide network of over 300,000 tech-enabled non-medical caregivers, helps chronically ill people live happier, healthier lives with fewer medical intervention by addressing seniors’ activities of daily living and social determinants of health.

Network advantages

Unlike traditional brick-and-mortar caregiver agencies, CareLinx is an online caregiver network. Our digital business model makes us an ideal business partner as we can:

  • Offer prices that are up to 25% less than standard agencies
  • Retain top caregivers with wages up to 25% higher than the competition
  • Deliver better service to your members via a tech- and data-enabled workforce
  • Scale up in regions where you’d like additional caregiver support
  • Tender one service level agreement across states and nationwide
  • Deliver best-in-class customer satisfaction: NPS of 60+ versus home-care industry 
NPS of 5.6.

CareLinx: an extension of your care team

To preserve the health and wellness of at-risk seniors and the bottom lines of healthcare organizations, CareLinx helps you develop and implement ideal home-care management processes that use cost-effective home care as an extension of your care team. These workflows include identifying members who are eligible for home care, making members aware of the home-care services, matching members with caregivers, and onboarding caregivers in members’ homes.

Benefit Communication

Support Starts at Home

CareLinx caregivers work in member homes off of our proprietary smartphone app to check in with geo-visit verification, fill out digital care plans customizable by disease state, complete home-visit checklists, communicate with stakeholders, and upload/sync data to the CareLinx Population Dashboard.

Population dashboard

CareLinx caregivers work in member homes off of our proprietary smartphone app to check in with geo-visit verification, fill out digital care plans customizable by disease state, complete home-visit checklists, communicate with stakeholders, and upload & sync data to the CareLinx Population Dashboard.

This real-time data provides actionable insights and unprecedented intervention opportunities for you and your care teams. Daily updates and alerts can help you catch potential problems before they escalate, intervene, prevent unnecessary utilization, lower care costs, improve member outcomes, and build loyalty with the members and families in your care. You’re also able to assign tasks to a CareLinx caregiver, view data at individual-member or population levels, and seamlessly coordinate care with the care-team stakeholders and skilled providers of your choice.

Our data platforms and systems are turnkey and flexible too: HITRUST and SOC 2 certified, and HIPAA compliant.

Program options

CareLinx has a variety of program options available to help healthcare companies meet their care and financial goals. Two of these programs include chronic care management and care transition management. Medicare Advantage health plans have two addition programs available: supplemental benefit and value-added item or service (VAIS). The following comparison chart is helpful in understanding each program.

CareLinx Programs Healthcare Company’s Primary Goal(s) Typical Eligibility
Supplemental Benefit Marketplace competitiveness. Reduced costs. Improved member outcomes. Functional limitation or decline.
Chronic Care Management Reduced costs. Improved member outcomes. Chronic super utilizers.
Transition Management Avoided readmissions. Reduced costs. Improved member outcomes. Post-acute care event.
Value-Added Item or 
Service (VAIS) Marketplace competitiveness. Inform and assist in designing supplemental benefits. None. Open to all members.

Home-care programs embedded in the workflows of healthcare companies can improve health outcomes, lower costs, and increase customer satisfaction. CareLinx can help you achieve these outcomes, but the next step is exclusively yours. To learn more or schedule an exploratory meeting, contact us today at Partners@CareLinx.com, or 855-999-1806 M-F 9am-5pm PST.

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Copyright © 2019 CareLinx Inc.

CareLinx does not employ or recommend any care provider or care seeker nor is it responsible for the conduct of any care provider or care seeker. The CareLinx website is a venue that provides tools to help care seekers and care providers connect online. Each individual is solely responsible for selecting a care provider or care seeker for themselves or their families and for complying with all laws in connection with any employment relationship they establish.